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If you've had a situation occur that you'd like to comment on, good or bad, we'd like to hear about it!

Anything received through this channel will be reviewed by a Senior Rockshop Manager and will be acknowledged within 5 working days. Should the issue require further investigation, we may contact you and discuss the matter directly.

Correspondence sent with no contact details, or incorrect contact details, will not be read or acknowledged. All valid communication will be responded to and will go in the draw for a $50 Rockshop Giftcard drawn randomly each month.