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Email Us - Ask an Expert

2020 03 24 add to cart2

PLEASE NOTE: Due to the Covid-19 virus, all of our stores and our warehouse are currently in a 4 week lockdown and are scheduled to re-open late April based on government clearance.


We are not currently accepting orders online as we have no way to ship them. This may change over time however so make sure you Get Connected with our email newsletter and social media channels below. 

Don't forget to sign up to our Email Newsletter, Like us on Facebook, follow us on Twitter and follow us on Instagram to keep up to date with further developments, events, exclusive offers, competitions, product releases and all-round cool musical stuff!

Need advice on what equipment is right for you?
Looking for something you don't see on our website?
Need technical assistance with a recent purchase from us?

Ask an expert and drop us a line!

We have experts in all product categories and your email will go directly to one of our highly skilled staff who can assist you further...

If you would like to reach one of our branches quickly, or to check stock availability at any of our branches, please call them directly on the numbers from our Store Locator page.

 This contact form does not go directly to Rockshop branches and is not answered by our branches. Replies are usually made within 2 business days.

Please fill out the form below, carefully noting your email address and phone number as we can not reply if this is incorrect.


- this is not an automated reply system; all emails are considered and answered by a department Product Specialist.
- we are a New Zealand company and we show prices in New Zealand Dollars.
- these emails are most commonly answered during business hours, Monday to Friday.
- replies are usually made within 2 business days. 
- if you need an urgent reply, please ring your local branch directly - details can be found on our Store Locator page.
- if you want to know our branch opening times, please check these on the Store Locator page.
- as we are a retail store, we are unfortunately unable to offer equipment for hire.

Don't forget to Like us on Facebook, follow us on Twitter and Instagram to keep up to date with events, exclusive offers, competitions, product releases and all-round cool musical stuff!