Backbeat Radio
Electric Guitars Acoustic Guitars Amplifiers Pickups
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Email Us - Ask an Expert

Email Us - Ask an Expert

Need advice on what equipment is right for you?

Looking for something you don't see on our website?

Need technical assistance with a recent purchase from us?


ask an expert and Drop us a line!


We have experts in all product categories and your email will go directly to one of our highly skilled staff who can assist you further...

PLEASE NOTE: This contact form does not go directly to Rockshop branches and is not answered by our branches.

If you need to reach one of our stores quickly please ring them directly.
All branch phone numbers can be found on our Store Locator page.

Please fill out the form below, carefully noting your email address and phone number as we can not reply if this is incorrect.

Please note:

- this is not an automated reply system; all emails are considered and answered by a department Product Specialist.

- we are a New Zealand company and we show prices in New Zealand Dollars.

- these emails are most commonly answered during business hours, Monday to Friday.

- replies are usually made within 48hrs. 

- if you need an urgent reply, please ring your local branch directly- details can be found on our Store Locator page.

- if you want to know our branch opening times, please check these on the Store Locator page.

- as we are a retail store, we are unfortunately unable to offer equipment for hire.

Don't forget to Like us on Facebook at http://www.facebook.com/rockshop.new.zealand, follow us on Twitter at http://twitter.com/rockshopnz and follow us on Instagram at http://instagram.com/rockshopnz to keep up to date with events, exclusive offers, competitions, product releases and all-round cool musical stuff!