The
NZ Rockshops Price Challenge
is simply this :
"We
can and will match the price on nearly any product from
nearly any retailer - Put us to the test"
That's
right, find your lowest price for the product you want,
bring or send us the proof of that lowest price and
we will get back to you with our best deal. Hundreds
of internet price submissions from the past year, have
proven that we not only can get the fairest price, but
that we are able to provide the best deal for you.
So
what does this mean for you ? Simply this - do your
homework, scour the internet, scour magazines, get the
best price and submit it to us. We will confirm that
the product is available and is everything it claims
to be and that our product matches it - then we will
give you our best deal. You can then evaluate the offer
and proceed how ever you want. Literally hundreds of
people have benefitted from this process over the last
year, and the NZ Rockshops
are deadset determined to help any NZ group, society
or individual to get their products and service for
the best price.
That's
our commitment to you.
Purchasing
Goods from Internet Websites
While purchasing goods directly
from websites may appear to be cheaper, in the long
run, its usually worthwhile to purchase from a local
'bricks and mortar' retailer. While most people will
usually account for the exchange rate difference and
can get freight prices etc ... there is a lot to an
internet purchase that many people simply do not take
into account.
For
example, consider purchasing something from an international
:
-GST
- Internationally purchased items may be subject to
GST when brought into the country, is the GST on the
purchase, the shipping, the insurance or all three ?
-Import Duty / Customs Tax - Internationally
purchased items may be subject to Import Duties/Tariffs
when brought into the country.
-Freight - How much will that be? - How long
will it take? air or sea? We have seen broken guitar
necks, crushed equipment, cracked valves and all manner
of dings and dents that surely weren't there when they
left.
-Insurance - You will need insurance on goods
freighted from overseas, how much, where to obtain it
from and are you paying too much for it?
-C Tick Electrical Compliance - This is a legal
requirement for all electricial goods imported into
NZ. All NZ importers of electrical goods pay a fee to
have their goods certified as compliant with the NZ
standard.
-A NZ Warranty - You will need to send your goods
back to the country of purchase to claim any 'warranty
repair' work. You will be required to pay any freight
charges and possibly a surcharge on top of the 'free
repair'. This differs from company to company and its
important to remember that a 'warranty' is not a '100%
Free Repair Guarantee'. Some NZ repairers will refuse
to look at a 'non' C Tick compliant product.
-Your purchase will not be covered by the Consumer
Guarantees Act or the Fair Trading Act. If anything
goes wrong with your purchase, or you are not happy,
you may not have any legal avenues that you can pursue
in NZ.
The
most important point for anyone considering an internet
purchase is that no NZ Rockshop
is more than three hours drive away for 99% of customers.
You can talk with real people who can deal with your
requests and problems with experience, real backup service,
in time and here in NZ!
Have
you found a cheaper price ?
Then take the Rockshop Price Challenge
and use the form below to email us with the link and
details of the cheaper price. We can then follow up
the price and get back to you with the best price we
can do on that item for you here in NZ. Remember
to tell us the date, the site where you found it and
any other costs that you have been quoted.
Note
: We do not accept internet auction sites for price
challenges. Sellers on eBay and Trademe have the ability
to cancel the auction at any stage, regardless of any
price reached or moral issues associated with doing
so. This means that a $1 reserve auction doesn't mean
that you will actually get the Marshall Stack for $1.
Note
: Please DOUBLE CHECK your email address. We
can't reply to you if it's incorrect. Please re-email
if you haven't had a reply with in 48hrs.
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