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EMPLOYMENT
OPPORTUNITIES |
| Palmerston
North Rockshop Position: Retail Customer Services – General Musical Instruments / Guitar Department Location: Palmerston Rockshop Status: Full Time - weekend work will be required Start Date: 20th Jan if possible. Position
Summary: Applicants will be able to demonstrate a wide knowledge of playing guitar and bass products, and their accessories, in a professional or semi-professional context. Applicants will be comfortable with learning about new products and have relevant retail sales experience. Computer skills are essential. Ability in playing and demonstrating other instruments would be a considerable advantage. You will need to be very comfortable with customers, secure as part of a team, organized and extremely motivated. You will be in charge of significant stock, ensuring the premium brands distributed by the Rockshop are presented, displayed and supported extremely well. You will be composed under pressure and demonstrate excellent follow up for your client enquiries. You will have a high degree of autonomy: Maturity, sound judgment, common sense and initiative is essential. The Job of Retail Customer Service is one of the most important in the Rockshop Group. You are one of the front line staff and your knowledge, presentation, reaction, understanding of policy and procedures, merchandising and selling ability determines how clients respond to the business. We aim for repeat business and winning “customers for life”. It is vital that every interface you have with a client is of the highest professional standard. We have policies and procedures but, the main emphasis is to keep the client satisfied wherever possible. You will have some specific duties that will be assigned by your Management Team. However, while you may have specialist skills that dictate the majority of your functions you will be expected to “crossover” into all other areas of the store and be familiar with their general stock, functions, resources, and standards. We reward initiative, demand professionalism, expect excellence and together we create an environment that is challenging, successful and FUN. Communication and consultation is vital to the Group. Your inputs on issues ranging from stock selection, to brand support to policy are always encouraged. This is an opportunity to build a career within a progressive, and rapidly expanding, Company. Training, both on the job, and through The Retail Industry Training Organisation ( National Certification in Retail) is offered. Education, Skills & Experience Essential: Desireable: We
offer to the right person: If this sounds like you, please apply in writing, drop off in person or via email, with your CV to: The Branch Manager Or email to
fraserm@rockshop.co.nz - |